Column 2017-1 During the recent election campaign politicians and others devoted many words to the subjects of businesses and jobs. If you found it all confusing, don't feel alone. It was bad enough that the speakers disagreed with each other. Far worse, some of them couldn't utter two sentences without contradicting themselves. The primary purpose of work is to produce things people want to use. Businesses and jobs aren't ends in themselves. Both are only means of producing consumer goods, including services. If an enterprise, whether a business or some other entity, doesn't produce something of value to consumers it has failed. This failure wasted resources that could have been better used to produce value. The ultimate mission of a business is to earn profits. When we have freedom in the marketplace there is only one way for any business to earn profits. The business must create value. The business buys resources, including human resources. The business sells its products. If the business sells its products for more than its resources cost, it has created value and earned a profit. If the opposite happens the business has destroyed value and suffers a loss. In free markets the business must soon find a way to create value or else end up on the rocks of bankruptcy. Consumers have the final say on how valuable the products are. Businesses must please their customers or perish. Businesses may disappoint their customers. Those disappointed customers aren't a good source of future sales. There is a reason why con artists don't work the same neighborhood twice. Consumers acting in free markets weed out wealth destroying enterprises while rewarding and encouraging expansion of wealth creating businesses. This process is far more efficient and effective than anything politicians and bureaucrats can devise. For so long as consumers are free to choose in the marketplace, businesses can't make a career of ripping off consumers. Only when consumers lose the freedom to choose can businesses endlessly rip off those customers. Only "do it my way or I will hurt you" government can empower businesses to exploit customers. Many businesses today are ripping customers off. The ripoffs are possible only because licensing laws and a swamp full of regulations protect politically connected businesses from real competition. The "occupy Wall Street" crowd made a valid point when they claimed many big businesses were thriving on ill gotten gain from exploitation. They went completely off the track with their proposed solution. More laws, regulations and bigger government weren't the answer to a problem caused by too many laws and too much government. The only reason businesses grow "too big to fail" is that government protects them from competition and bails them out when they grow too big to succeed on their own. The real problem is crony capitalism where government and big businesses conspire to take care of each other at the expense of everyone else. Inefficiency, waste and exploitation are always on defense and fighting losing battles when businesses are free to produce as they see fit and fully depend on satisfied customers free to reject any and all products. The same formula works equally well with non business enterprises. Yes, government schools, I'm looking at you. aldmccallum@gmail.com * * * * * * * * * * * * * * * Copyright 2017 Albert D. McCallum
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Monday, January 23, 2017
What Is Wrong With Businesses?
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